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SHIFT + > / < not working. (Desktop)

When I try to move tasks from unplanned to today and vice versa with the key shortcut (SHIFT +>/<) the tasks disappear for a moment and then appear again in the same spot without moving :)

*I recorded a video for you to see but this bug reporting popup doesn’t allow to upload videos.

Status: Completed6 comments

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Comments6

  • Dan

    Team•

    Aug 19, 2024

    For me same thing on Arc browser ( for the desktop works fine)
    We are looking into this :)

  • OFFLIGHT - Jean

    Team•

    Aug 14, 2024

    Hi Alkalay!

    I tried same action in my account but it works for me.

    I want to make one thing clear, Did you use key shortcut SHIFT + →/←(Keyboard arrow), not >/<( , /.)?

    • Ari Alkalay

      •

      Aug 14, 2024

      Hey Jean :)
      I used the arrows (SHIFT + →/←)

      • OFFLIGHT - Jean

        Team•

        Aug 16, 2024

        I’m sorry for the delayed response! Is this issue still occurring? If it continues to happen, which one were you using, the desktop app or the web app?

        • Alkalay Hanan

          •

          Aug 16, 2024

          Yea it keeps on happening, i’m using the desktop app :)

          • OFFLIGHT - Jean

            Team•

            Aug 16, 2024

            OK. My colleague has identified the probable cause of the issue while investigating. If you’re curious, the problem occurred in the part that retrieves cache data, indicating an internal logic issue that should be fixed. There are still many remaining tasks to be completed this week, so the repair is scheduled for next week. I’ll keep you informed once the repair is completed!